11 Best Virtual eCommerce Conferences to Attend in 2021

eCommerce events, expos, and trade shows offer an engaging way to learn about the latest trends and connect with industry experts. Unfortunately, the momentum of these annual events took a blow from the pandemic, as most were cancelled and others were postponed. However, there is no shortage of virtual eCommerce conferences you can look forward to attending this year.

These conferences (which were typically held as in-person events all over the world, including the US, Canada, Germany, Australia, and more) invite entrepreneurs, retailers, marketers, and vendors to share their insights, learn, and network.

We’re less than a quarter into 2021 and we’ve already witnessed some of the best online events, such as CommerceNext, Influencer Marketing Conference, and eTail Virtual Summit, among others. 

If you missed these virtual events, don’t worry - there are still plenty to look forward to this year. 

And the best part? Whether you’re in New York, Los Angeles, Chicago, Toronto, London, Berlin, Sydney, or any other city in the world, you can attend these virtual eCommerce conferences from your home or office.

In this article, we’ll share 11 of the best virtual events happening in 2021 where you can get invaluable knowledge about marketing, sales, customer engagement, supply chain optimization, and a lot more to help you progress in your digital retail career.

Let’s get started.


Dates: June 9 - 11, 2021

Registration Fee/Ticket Price: $1,750 (or $1,000 if you avail the early-bird discount)

First one on the list is DTC DAY – the most exciting virtual eCommerce event to look forward to in 2021.

Join hundreds of attendees and renowned D2C brands to network, learn, and grow.

Like every year, this year’s DTC DAY will invite some of the most seasoned experts, including marketers, founders, and eCommerce veterans, to talk about the latest trends, challenges, and actionable advice on how to move your business forward.

Learn about building a killer strategy, what to expect this year, how to market your D2C business, and much more.

What’s special about this event is that it’s going to be a digital-first virtual event – the first of its kind, designed to promote learning and networking. For updates, keep visiting the main event page.

Apply to attend here

2. Global eCommerce Summit 2021

Dates: 16 – 17 March, 2021

Ticket Price/Registration Fee: Starts at $400 (+VAT)

Next on the list is Global eCommerce Summit 2021.

As one of the largest annual events for online retailers, the 24-hour long Global eCommerce Summit 2021 is one conference you can’t miss.

The event will bring together some of the most esteemed leaders from the digital world, including Sharon Gai from Alibaba, Albert Chan from Google, and Vivek Juyal from Flipkart. 

Participants will get the chance to learn about the latest developments and emerging technologies in retail from all of these industry experts – delivered through engaging speaker sessions and case studies.

The Global eCommerce Summit 2021 will be a 2-day event, filled with informative sessions that all last less than 40 minutes.

These speaker sessions will be on topics like:

  • How to pivot to online quickly
  • Creating omnichannel experiences to enhance CX
  • Using data for customer behavior online

And that’s just the tip of the iceberg. You can access the entire agenda, along with the expected content, on their official website.

Here are some reasons why people can’t seem to stop talking about the Global eCommerce Summit:

  • The event has one of the best line-up of speakers, hailing from brands like Google, Alibaba, Facebook, and GE Healthcare.
  • Participants will get the opportunity to interact in engaging panel discussions.
  • Participants will be able to find the best solution providers in one place.

Register here

3. One to One Retail E-Commerce Monaco

Dates: 5, 12, 19, and 26 March, 2021

Ticket Price/Registration Fee: Undisclosed

If you’re a C-level expert, looking to expand your industry knowledge, discuss emerging trends and technologies, and find new business prospects, you must attend the One to One Retail E-Commerce Monaco.

Lasting the entire month of March, the One to One Retail E-Commerce Monaco will consist of 4 programs (held on Fridays) consisting of various talks, interviews, workshops, discussion groups, and more.

Each program will last between 1.5 to 2 hours. They will include discussions and interviews from industry experts on topics such as:

  • Tech and sustainability
  • Digital x Proximity
  • Transparency

The two broad categories of the programs will be “customer journey and payments” and “customer experience and logistics.”

Register here

4. NRF Retail Converge 2021 (Chapter Two)

Dates: 21 – 25 June, 2021

Ticket Price/Registration Fee: Undisclosed

Next on our list of the unmissable virtual eCommerce conferences for this year is NRF Retail Converge – Chapter Two.

Called “retail’s big show,” this conference will invite retail/eCommerce professionals from different lines, including marketers, customer experience specialists, IT specialists, founders, and logistics providers.

The massive event will consist of 75 highly informative, educational sessions, 40 engaging roundtables, 64 product demos, and various sponsor-led and networking sessions.

Speakers from some of the world’s leading companies, such as Kohl’s, Macy’s Inc., and Old Navy will speak on pressing issues faced by the modern retail world and share their predictions for the near future.

Register/Get updates here

5. Adobe Summit – Digital Experience Conference

Dates: 27 – 28, April

Ticket Price/Registration Fee: Free

Winning more customers in the modern world is all about creating memorable and impactful digital experiences for your audience. That’s what the Adobe Summit – Digital Experience Conference is all about.

Although it’s not specifically geared towards retail businesses, this is one of the few virtual eCommerce conferences happening this year that are free. 

The conference will gather experienced content and digital experience creators (UX specialists) and executives (CEOs, CMOs, and CIOs) from companies like Microsoft, AT&T, Under Armour, and Vitamix to discuss the best practices on content, eCommerce, and personalization.

Participants will also get to develop the hottest skills, including analytics, ABM, content creation, and more.

Register here

6. CommerceNOW 2021

Dates: June, 2021

Ticket Price/Registration Fee: Free

After the remarkable success of the 2020 edition, 2checkout is returning with CommerceNow 2021.

Last year, participants of this eCommerce expo left with invaluable and actionable knowledge on lead generation, increasing conversion rates, customer engagement, and other key areas of digital commerce. 

Experts from the payments, IT, and martech sectors came live to share their experiences, learnings, and advice on a wide range of topics.

This year’s edition won’t be any different. The team hasn’t revealed any specific details about the agenda and speaker line-up for the event – only that the participants can expect over 12 speakers and an interactive (live) Q&A session.

For updates, keep checking the event’s main page.

Register/Get updates here

7. Shoptalk Fall Meetup

Dates: 19 – 21 October, 2021

Ticket Price/Registration Fee: Undisclosed

Whether you’re a D2C startup owner or an executive at an established retail brand, Shoptalk Fall Meetup provides a great opportunity to meet like-minded individuals.

This unique event features intimate 15-minute virtual meetings between participants and interactive 55-minute long group conversations called “Tabletalks.”

What makes this event unique is that it’s also open to customers, giving businesses the chance to speak directly to their audience, learn about their preferences, and make better decisions.

Simply specify your slot and pick a meeting. According to their website, each participant will be allowed up to 12 meetings.

Register/Get updates here

8. eTail Asia Virtual Summit 

Dates: 18 – 20 May, 2021

Ticket Price/Registration Fee: Free

Next up on this list of can't-miss online conferences is the eTail Asia Virtual Summit.

If you deal with an Asian market and/or are interested in learning about the latest trends in digital commerce in that region, you shouldn’t miss out on this event.

Over 50 experts, including Founders, CEOs, and CMOs, will get together to impart insider-secrets and actionable advice that can help you navigate the modern eCommerce landscape and scale your business.

What’s more, it’s expected to be one of the most engaging virtual eCommerce conferences this year, featuring panel discussions, lunch and learns, virtual happy hours, and a lot more.

The eTail Asia Virtual Summit will be a 3-day event, consisting of keynotes, chats with executives, and panel discussions. Here is a glimpse of the type of content you can expect:

  • Amazon Vs You – Compete, Collaborate, or Both
  • Exploring the Future of Cashless Payments
  • Mastering CX and Retention Strategies

Register here

9. Virtual Customer Engagement Summit 

Dates: 9 – 11 November, 2021

Ticket Price/Registration Fee: Free

If you had to attend one event on CX in 2021, it has to be the Virtual Customer Engagement Summit.

Coming back for its 10th year, the summit is all set to invite over 40 seasoned experts (CRM, marketing, loyalty, etc.) from leading brands to talk about customer engagement and experience. 

Last year’s content stream included topics like CX marketing, experience strategies for the customer journey, and artificial intelligence and robotics. You can expect the same level of quality and in-depth insights this year, if not better.

And the best part? You can stream the whole thing for free. 

Register here

10. Virtual DTC and eCommerce Masterclass

Dates: 6 May, 2021

Ticket Price/Registration Fee: Undisclosed (free for senior marketers)

The Virtual DTC and eCommerce Masterclass is a perfect one-day event for D2C brands and marketers.

Participants will leave with the latest knowledge, tips, and tricks to grow and retain the customer base of your eCommerce business.

What makes this event different from others is the lack of filler or fluff content. It will consist of three presentations (with none lasting more than 10 minutes), followed by three roundtables.

Register here

11. Modern Retail Summit 2021

Dates: 21 – 23 April, 2021

Ticket Price/Registration Fee: Starts at $249

Let’s wrap the list up with Modern Retail Summit – happening this April.

Helping retailers understand modern tactics and channels to reach more customers and capture a larger audience, this 3-day virtual eCommerce will gather speakers from the likes of Nestle, Walmart, and Casper to speak on topics such as:

  • Gen-Z consumers
  • Touchless retail
  • Use of data in digital

To wrap things up, there will be a useful session for key takeaways towards the end of Day 3.

Register here

Ending Note

With so many exciting online events to look forward to, 2021 is going to be an interesting year for eCommerce enthusiasts.

The best thing about these virtual eCommerce conferences is that you can attend them from the comfort of your living room or anywhere else in the world.

While there’s no telling what the future has in store for these conferences (whether they’ll continue to be held online or eventually shift back to in-person events), you certainly don’t want to miss the low-hanging learning and networking opportunities they have to offer.